Kit support

We offer support packages for on-site training and for kit installation retraining. For specific queries, additional support is available on an hourly basis. You'll also find information about biocrates kit support in the customer support guidelines.

Online installation retraining
Used for following kits: MxP® Quant 500 | AbsoluteIDQ® p400 HR | AbsoluteIDQ® p180 | Quant HR Xpress

Full remote kit training, as provided with starter packages.

Additional support hours

Phone and email support for specific queries.

On-Site installation and training (2 days)

On-site kit installation and training over two days.